Frequently asked questions – Curliosity Curl Bar Tilburg
Why can't I book an appointment for the coming 3 months?
The calendar opens on the 1st of every month at 20:00 for the following month. For example, on 1 January at 20:00 the calendar for February opens. Spots regularly become available in between, so check the website often for last-minute availability.
Can I cancel my appointment?
Cancelling is free of charge up to 24 hours before your appointment. If you cancel within 24 hours, the deposit is forfeited. In case of a no-show, we may charge the full amount.
Will I get my deposit back?
If you cancel up to 24 hours before your appointment, the deposit is refunded the same day. The refund usually takes 2-5 working days and appears on your account under the name MOLLIE.
I have a foreign bank account and can't pay with iDEAL. What now?
You can now also pay by credit card or Bancontact.
Do you also colour hair?
Unfortunately, we do not offer colour treatments at Curliosity Curl Bar.
Do you also cut children's hair?
I cut children's hair from the age of 8, at the regular rate. Are you already a regular client and would you like to book an appointment for your child? Please get in touch by email or WhatsApp.
I have straight hair. Can you cut more curl into it?
Unfortunately, that is not possible. Our cutting technique creates the right shape for your hairstyle, but it does not change your natural curl. We cannot add curls that are not naturally there.
I'm not sure which treatment suits my hair. What do you recommend?
Get in touch by email or WhatsApp and tell us what you would like and what condition your hair is in. Feel free to send a few photos, and we will advise you on the treatment that suits your hair best.
How long do the results of a treatment last?
All results come from the right styling and the right use of products. The treatments are natural and, apart from the haircut, do not give a permanent result. Treatments are nourishing treatments that give your hair and scalp extra care and a boost.
Which treatment suits my curl type?
Curl types are unique and never fit neatly into one box. Still, the guidelines below will help you choose the right treatment.
Curl type 2c to 3c — wavy to small curls Often European to mixed hair. Think of light waves up to well-defined curls.
Curl type 3c to 4c — small curls to coily hair Often mixed to afro hair. For these curl types we always schedule extra time, as this hair often has a higher density.
Not sure? Feel free to send a photo by email or WhatsApp — we are happy to help you make the right choice.
Frequently asked questions – Webshop Curliosity Curl Bar Tilburg
How do I place an order?
Add the products you want to your cart and follow the steps at checkout. After placing your order, you will receive a confirmation by email.
Which payment methods do you accept?
We accept iDEAL, credit card and other common payment methods. If you have questions about payment, please contact us by email or WhatsApp.
How quickly will my order be shipped?
Orders are processed and shipped within 2-3 working days. Once your order has shipped, you will receive a tracking code by email.
What are the shipping costs?
Shipping costs are calculated at checkout based on your location and the weight of your order.
I'm not sure which product suits my hair. What do you recommend?
Get in touch by email or WhatsApp and tell us what your hair needs. We are happy to help you find the right product.
Can I return a product?
Products can be returned within 14 days of receipt, provided they are unused and in their original packaging. Please contact us by email or WhatsApp first.
What if I receive a damaged or wrong product?
Please contact us as soon as possible by email or WhatsApp. We will of course sort it out for you.
How can I get in touch?
You can reach us by email or WhatsApp. We reply as soon as possible, usually within 1-2 working days.
Info@curliosity.nl
+31 6 39271617